Keep track of how much power you’re using, view your PrePay balance and estimated days remaining via My Account or the Contact app.
Top-up through My Account, on our website, on the Contact app, or by text.
We’ll notify you by text when your balance is low and when you need to top-up.
For independent complaint or pricing advice, click here. UDL & Powerswitch can help.
To read our Residential Consumer Care policy on how we'll keep you safe and connected, click here.