Payment must be by direct debit. It’s easy to set up, and ensures you’ll never miss a payment.
You'll need to be set up to get your bills and correspondence by email. It's free, convenient and environmentally friendly.
Weekly or fortnightly billing is available for customers on electricity only with a smart meter. For more detail, see our FAQs below.
For independent complaint or pricing advice, click here. UDL & Powerswitch can help.
To read our Residential Consumer Care policy on how we'll keep you safe and connected, click here.